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Leveraging Adoption Data to Optimize Your Solution Roadmap

Workshop
Use adoption data to decide what to improve next—and where to stop investing

This workshop helps you use adoption data to pinpoint what’s working, what’s underused, and where users are dropping off—then translate those insights into clear roadmap decisions. You’ll connect usage patterns to business value, segment adoption by key audiences, and prioritize improvements that increase repeat use and measurable impact. 

If adoption isn’t improving, your roadmap isn’t addressing what users actually need. 

The Challenge

Teams often have plenty of adoption data—but not a clear way to use it to drive smarter roadmap decisions. 

  • Usage isn’t linked to value: Adoption metrics exist, but they aren’t tied to the outcomes leaders care about—so prioritization stays subjective. 
  • Underused capability goes unnoticed: Features ship, but low utilization isn’t diagnosed early enough to improve relevance and repeat use. 
  • Behavior varies across audiences: Different roles and regions adopt differently, but teams treat adoption as one blended number. 

The result is an optimization roadmap driven by noise—while repeat usage stays flat. 

Our Solution

We guide your team through a practical approach to turn adoption signals into focused roadmap actions. 

  • Adoption-to-Value Mapping: Connect adoption metrics to business value so “improvement” has a shared definition. 
  • Underutilization Diagnosis: Identify which capabilities are being ignored and why, so fixes target the real blockers. 
  • Adoption-Triggered Enhancement Planning: Define what adoption signals should trigger product changes and how those changes get prioritized. 
  • Behavior Segmentation by Audience: Break down usage by role and region to uncover where targeted changes will drive the biggest lift. 
  • Strategic Alignment of Improvements: Ensure adoption-driven roadmap updates support broader priorities, not just short-term fixes. 
Area of Focus
  • Correlating Adoption Metrics with GenAI Value 
  • Identifying Underutilized Capabilities 
  • Triggering Product Enhancements Based on Adoption 
  • Segmenting User Behavior by Role and Region 
  • Aligning Adoption Improvements to Strategic Goals 
Participants Will
  • Define the key adoption measures that matter for the solution and link them to business value outcomes 
  • Identify the top underused capabilities and document the likely reasons users aren’t engaging with them 
  • Produce a segmented adoption view (by role and region) to target improvements where they will matter most 
  • Establish clear triggers for when adoption signals require product changes and how those changes will be prioritized 
  • Leave with an updated, adoption-driven roadmap shortlist with rationale, owners, and near-term next steps 

Who Should Attend:

Business ExecutivesAI & Analytics LeadersTechnology & Ops LeadersTransformation LeadersPortfolio LeadersProduct LeadersCustomer Experience LeadersCustomer Success Leaders

Solution Essentials

Format

Virtual or in-person

Duration

4 Hours

Skill Level

Beginner to Intermediate

Tools

Standard collaboration tools (shared docs/whiteboard and slides) 

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