Accelerated Innovation

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Accelerating Adoption of Your GenAI Solutions

Description

Accelerating Adoption of Your GenAI Solutions focuses on driving meaningful usage across teams by reducing friction and enabling value realization. This capability ensures that solutions are not just built – they are used, understood, and trusted by those who benefit most from them.

Why it's Important

Even the most powerful GenAI solution won’t generate impact if it’s not adopted. Many organizations stall because their teams don’t know how, when, or why to use what’s been built. Accelerated adoption closes the gap between innovation and value creation by embedding GenAI into workflows, aligning solutions with real user needs, and making usage intuitive. It builds confidence and trust, creates internal momentum, and turns promising pilots into scalable successes.

Why it's Challenging @ Scale

  • Change Resistance: Even well-designed solutions may be met with skepticism, apathy, or active resistance from teams.
  • Lack of Enablement: Users often lack clear guidance, training, or support to adopt new GenAI tools with confidence.
  • Misaligned Solutions: Solutions that don’t solve real user problems struggle to gain traction.
  • Workflow Integration Gaps: Adoption slows when GenAI isn’t seamlessly embedded in how teams already work.
  • Inconsistent Messaging: If leaders and enablers aren’t aligned, users receive mixed signals that undermine adoption.

Complexity

High. Driving widespread GenAI adoption requires both cultural and operational shifts, along with tailored support to ensure that solutions are actually used – not just deployed.

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GenAI Landing Page

Taking Action

Though most organizations begin their GenAI journey with significant knowledge gaps, there are targeted actions that can be taken to accelerate the process. Select your group’s current maturity, based on your assessment results, and act today.

  • Explore Key Concepts & Best Practices: Complete the Exploring the Keys to Winning with GenAI workshop (2 hrs.) to understand foundational key concepts and explore applied best practices.
  • Developing a Clear & Compelling GenAI Vision.
  • Developing an Integrated Strategy & Acceleration Plan.
  • Productizing High-Impact GenAI Solutions.
  • Architecting the Enterprise Capabilities to Win with GenAI.
  • Ensuring You Have the Integrated Insights to Win with GenAI.
  • Define Your Action Plan: Outline concrete, prioritized steps your organization will take to implement your GenAI Solution Adoption Strategy.

Jumpstarting Your Plan

  • Define your accountable leads), their roles, responsibilities, and committed capacity.
  • Deliver your first 90-day quick wins.
  • Configure your Delta 7/28 Plan module.
  • Define your measures of success and insights plan.
  • Build and kick off your change and comms plan.

Targeted Activities

  • Stand up your internal champions network (office hours + community of practice)
  • Implement your adoption telemetry and KPI dashboard (activation, retention, task success)
  • Execute your pilot-to-scale rollout playbook (cohorts, gates, enablement)
  • Deliver Quick Wins: Small, high-impact GenAI projects that can demonstrate tangible value in a short time frame.
  • Launch a GenAI “Getting Started” Hub: Create a central site with tools, FAQs, and use case examples to help teams explore and self-serve.
  • Deploy a Simple Internal Pilot: Choose a low-friction use case (e.g., content summarization or meeting notes) and roll it out to a few teams with clear support.
  • Host a Use Case Spotlight Series: Launch informal team sessions where early adopters share their experiences, results, and learnings.
  • Complete one or more of our Deep Dive Courses: Begin exploring key concepts and best practices, including:
  • Nail It Before You Scale It: Assess and optimize your solution or process before adopting it at scale.
  • Assess Your Proposed Solution or Process: Ensure the solution aligns with real user needs and is positioned to solve a clearly defined problem.
  • Define in-scope Processes and Guardrails: Identify boundaries, governance needs, and the business processes that will be directly impacted.
  • Close any Data or Measurement Gaps: Put in place the feedback loops, adoption tracking, and success metrics required to optimize the solution.
  • Define Your Adoption & Scaling Plan: Create a structured roadmap for how GenAI solutions will be rolled out across teams, workflows, or business units.
  • Define Your Phased Implementation Plan: Sequence rollouts by readiness, need, and ability to support adoption with targeted resources.
  • Build Awareness and Finalize Enablers: Develop communications and enablement materials that clearly explain the solution’s purpose, value, and usage.
  • Operationalize Your Comms Plan: Implement regular touchpoints to share updates, success stories, and best practices that maintain visibility and momentum.
  • Formalize Your Best Practices: Document and standardize what’s working to ensure consistent, scalable success across teams and use cases.
  • Document Lessons Learned: Capture key insights and outcomes from early adopters to guide future implementation and avoid repeat mistakes.
  • Develop Reusable Toolkits: Create onboarding guides, enablement templates, and process documentation to support consistent adoption.
  • Establish a GenAI Knowledge Hub: Centralize GenAI resources, FAQs, and success stories to create easy access and shared learning.
  • Accelerate Your Adoption: Intensify efforts to embed GenAI across your organization by expanding use cases, increasing user engagement, and removing adoption barriers.
  • Scale Proven Use Cases: Identify GenAI pilots with measurable results and extend them to similar teams, regions, or functions.
  • Enable Champions & Influencers: Equip early adopters to support others by offering mentorship opportunities or “office hours.”
  • Remove Friction Points: Eliminate barriers like tool access, unclear guidance, or disconnected workflows that hinder day-to-day usage.
  • Celebrate Your Wins: Publicly acknowledge team accomplishments to build and sustain adoption momentum.
  • Highlight Adoption Milestones: Track and promote key wins – such as usage rates, time savings, or cost reductions.
  • Tell Internal Success Stories: Share how specific teams achieved results with GenAI to inspire and guide others.
  • Recognize GenAI Champions: Offer recognition or rewards for individuals and teams who drive successful GenAI usage and influence others.
  • Streamline & Embed: Integrate GenAI into core workflows while eliminating friction points to make usage seamless and routine.
  • Embed GenAI in Daily Routines: Make GenAI tools available where work happens – inside productivity platforms, shared dashboards, or core business apps.
  • Simplify the Experience: Ensure user interfaces, prompts, and tool access are intuitive and consistent.
  • Establish Continuous Feedback Loops: Regularly gather and act on user input to refine tools, workflows, and training needs.
  • Leverage Automation: Use GenAI-powered tools and workflows to streamline repetitive tasks, enhance operational efficiency, and reduce manual effort.
  • Automate Low-Value Tasks: Apply GenAI to time-consuming processes like summarization, content drafting, and data tagging.
  • Upgrade to Intelligent Workflows: Combine GenAI with business rules or decision logic to enable semi- or fully-automated processes.
  • Build Auto-Adoption Features: Enable GenAI features that activate contextually or by default to encourage usage without requiring extra effort.
  • Evolve & Further Accelerate: Continuously refine GenAI strategies based on insights and outcomes, while expanding into more complex or high-impact use cases.
  • Expand into Untapped Areas: Identify new use cases across additional functions (e.g., compliance, finance, customer support).
  • Realign Based on Insights: Leverage usage data and business outcomes to refine messaging, prioritization, and enablement.
  • Advance the Vision for Scale: Articulate a forward-looking GenAI adoption roadmap that helps your organization stay ahead of competitors.

Key "Watchouts"

  • Assuming Build = Adoption: Deploying a GenAI solution doesn’t guarantee teams will use it – adoption requires targeted support.
  • Underestimating Change Management: Without reinforcement, even interested users may revert to old ways of working.
  • Neglecting End-User Feedback: Ignoring user needs leads to low engagement and missed improvement opportunities.
  • Overcomplicating Access: Tools buried in complex systems or lacking clear prompts will be ignored.
  • Failing to Communicate Value: If users don’t see why GenAI matters to their work, adoption will stall.

Targeted Benefits

  • Higher Solution Impact: When more users adopt GenAI, the return on development investments increases.
  • Faster Time to Value: Structured adoption support ensures GenAI solutions deliver results more quickly.
  • Increased Organizational Confidence: Successful usage reinforces the belief that GenAI can improve outcomes.
  • Scalable Growth: Reusable enablement resources and best practices make it easier to scale adoption across new teams.
  • Competitive Differentiation: High adoption rates allow you to activate GenAI more broadly and effectively than competitors.

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Eddie
Accelerated Innovation

Hi, I'm Eddie 👋

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