Do you have clear, objective visibility into how well your routing actually performs?
As routing systems grow more complex, evaluation becomes a foundational capability for GenAI and workflow systems—but without it, even sophisticated routing logic turns into a black box that hides misroutes, weak guardrails, and bottlenecks.
To win, your GenAI solutions need to turn routing into a measurable, tunable system instead of a black box.
The Challenge
Without a strong approach to evaluating routing, teams struggle to:
- Hidden Misroutes — Miss silent failures where requests land in the wrong queue, agent, or workflow.
- Weak Guardrails — Lack metrics and tests to reveal risky behavior, brittle fallbacks, and safety gaps.
- Slow, Risky Iteration — Ship routing changes without clear benchmarks, slowing releases and increasing deployment risk.
Routing evaluation gaps will drive quality problems, operational risk, and dissatisfied users.
Our Solution
In this hands-on workshop, your team designs, implements, and validates a practical framework for routing evaluation using curated notebooks and realistic scenarios. Areas of focus include:
- Routing Quality Evaluation — Define metrics, tests, and datasets that reveal how well your routing performs.
- Enforcing Guardrails — Design and validate guardrails that keep routing behavior safe, controlled, and auditable.
- Runtime Performance & Fallbacks — Measure latency, error behavior, and fallback paths to ensure resilient routing at scale.
- Interactive Labs & Notebooks — Explore routing outcomes, metrics, and failure modes inside curated Jupyter notebooks.
- Capstone & Live Coaching — Assemble a lightweight evaluation framework and refine it with expert feedback.
Areas of Focus
Not in Template
Skills You'll Gain
- Clear Routing Visibility — Move from guesswork to transparent, data-backed routing performance.
- Stronger Guardrails & Safety Nets — Catch risky behaviors early and enforce standards across teams and systems.
- Production-Ready Evaluation Frameworks — Build reusable scorecards, test harnesses, and monitoring patterns.
- Faster Iteration on Routing Logic — Test changes quickly, reduce deployment risk, and continuously improve routing quality.
- Improved User Experience — Reduce misroutes, timeouts, and dead ends that frustrate customers and employees.
Ready to strengthen how you evaluate your routing solutions?
Who Should Attend:
Solution Essentials
Format
Virtual or in-person
Duration
4 Hours
Skill Level
Basic Python or analytics familiarity recommended
Tools
Jupyter notebooks plus routing and evaluation templates
Explore the Remaining GenAI Routing Certification Workshops
Help your teams build high-quality, extensible GenAI Solutions. Click below to explore the remaining workshops in the GenAI Routing certification series—and build the applied expertise your teams need to master GenAI Routing.
Logical Routing
Semantic Routing
Agentic Routing
Routing Controls & Security