Accelerated Innovation

Ensure You Have the Capabilities to Win with GenAI

LLM EaaS Deployment and Monitoring

Workshop
Operate Model EaaS like a real enterprise service—reliable, measurable, and auditable

EaaS creates value when it runs like a real enterprise service. This workshop defines the operational ownership, workflows, KPIs, and audit practices required to keep evaluation reliable, measurable, and trusted in production. 

Leave with an operating approach that keeps Model EaaS stable in production and trusted by both delivery and risk stakeholders. 

The Challenge

Organizations can stand up evaluation tools, but struggle to operate them as a durable service as usage expands across teams and domains. 

  • Operational ownership is unclear: Without defined roles and responsibilities, deployments are fragile, support is inconsistent, and accountability breaks down. 
  • Workflows and integrations become brittle: As EaaS connects to more teams and tools, handoffs and integration points fail without a clear operational model. 
  • Success isn’t measured or auditable: Without KPIs and audit processes, leaders can’t tell whether EaaS is working—or defend how evaluation decisions were made. 

If EaaS can’t be operated and monitored as a service, it won’t scale—and confidence in evaluation will erode. 

Our Solution

We help teams build the deployment and monitoring practices that make EaaS reliable, measurable, and compliant at enterprise scale. 

  • Define EaaS roles and responsibilities within ops teams: Establish ownership across operations, support, and governance so EaaS runs consistently. 
  • Manage workflows and integration points: Map the end-to-end EaaS workflow, identify key integrations, and define how issues are handled when handoffs break. 
  • Track KPIs to prove evaluation effectiveness: Define the performance and adoption indicators leaders need to manage EaaS as an enterprise capability. 
  • Audit processes for transparency and compliance: Establish repeatable audit steps and evidence handling so EaaS remains defensible as scrutiny increases. 
  • Evolve practices through continuous improvement: Create a cycle for learning, refining operations, and improving the service over time. 
Area of Focus
  • Defining EaaS roles and responsibilities within ops teams 
  • Managing EaaS workflows and integration points 
  • Tracking KPIs to ensure evaluation effectiveness 
  • Auditing processes for transparency and compliance 
  • Continuous improvement for evolving EaaS practices 
Participants Will
  • Define the operational roles, responsibilities, and support model required to run EaaS reliably 
  • Map the core EaaS workflows and integration points that must be monitored and managed 
  • Establish KPIs that measure evaluation effectiveness, adoption, and operational health 
  • Identify the audit processes and evidence practices needed for transparency and compliance 
  • Leave with a continuous improvement approach to evolve EaaS operations as usage grows 

Who Should Attend:

Technology & Ops LeadersTransformation LeadersEvaluation LeadProduct LeadersAI/ML LeadersRisk, Compliance, Ethics, and Governance Partners

Solution Essentials

Format

Facilitated workshop (interactive discussion + working session)

Duration

4 hours 

Skill Level

Advanced

Tools

Virtual whiteboard and shared document workspace

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