Accelerated Innovation

Developing the GenAI Capabilities to Win

Integrated GenAI Change Management Best Practices

Workshop
Make GenAI adoption stick—through clear change leadership, governance, and measurement

GenAI programs often move quickly from excitement to uneven uptake. This workshop helps leaders understand the most common change management pitfalls in GenAI initiatives and the best practices that address them—spanning governance and controls, operating routines, measurement, and continuous improvement. Participants leave with practical next steps to drive adoption, manage disruption, and sustain progress as GenAI scales.

Leave with a clear understanding of GenAI change management best practices—and actionable next steps to improve adoption outcomes across initiatives.

The Challenge

GenAI success is as much an adoption challenge as it is a technology one—and most organizations underestimate the change required.

  • Adoption is uneven: Teams experiment, but usage and value vary widely across functions, roles, and regions.
  • Governance doesn’t support change: Decision rights, standards, and reinforcement mechanisms aren’t designed to guide behavior at scale.
  • Success is hard to prove: Without clear metrics and feedback loops, leaders can’t confidently reinforce what’s working or correct what isn’t.

Without an integrated change approach, GenAI initiatives stall in pockets

Our Solution

We align leaders on practical, enterprise-ready change management patterns that improve adoption and outcomes for GenAI programs.

  • GenAI change challenges, clearly framed: Build shared understanding of the adoption and behavior shifts GenAI introduces across the organization.
  • Governance and controls that reinforce adoption: Clarify the oversight, decision points, and reinforcement mechanisms that enable consistent rollout.
  • Emerging, EDD-enabled change practices: Understand how evolving approaches can strengthen change leadership and adoption at scale.
  • Metrics and success measurement: Define what to measure, how to interpret signals, and how to use metrics to guide decisions and reinforcement.

Continuous improvement operating rhythm: Establish practical feedback loops to learn, adjust, and steadily improve adoption over time.

Area of Focus
  • Explore Integrated GenAI Change Management Challenges
  • Explore GenAI Change Management Governance and Control Best Practices
  • Explore Emerging EDD-Enabled GenAI Change Management
  • Integrated GenAI Change Management Metrics & Success Measurement
  • GenAI Change Management Continuous Improvement Best Practices
Participants Will
  • Develop a shared view of the most common GenAI adoption challenges and how leading organizations address them

  • Identify a practical set of next steps to strengthen change leadership, reinforcement, and accountability across initiatives

  • Apply clear guidance on governance patterns that support consistent adoption and decision-making

  • Define a leadership-ready set of success measures and leading indicators to track adoption and outcomes

  • Create a lightweight continuous-improvement plan to learn from rollout results and improve over time

Who Should Attend:

Governance, Risk & Compliance (GRC) ManagerBusiness ExecutivesExecutive SponsorsFunctional LeadersTransformation Leaders Change Management LeadersOperations LeadersBusiness Unit OwnersAI Governance OwnersRisk and Compliance Leaders

Solution Essentials

Format

Facilitated workshop (in-person or virtual)

Duration

2 hours

Skill Level

Beginner to Intermediate

Tools

Shared collaboration space (virtual whiteboard or equivalent) and shared notes

Optimize Your GenAI Control, Quality, & Velocity.