Accelerate & De-risk Your Journey
Leverage Your GenAI Insights Knowledge Assistant
Integrated Solution
On-Demand Answers to Your Key GenAI Question
Move from searching dashboards and interpreting metrics manually to a conversational assistant that delivers decision-grade answers, grounded in your Insights Portal data, with the context users need to take action.
To win, you’ll need to put GenAI insights in the flow of how you want to work...
The Challenge
Even when an Insights Portal exists, adoption often stalls because getting answers still requires time, expertise, and repeated interpretation. Common barriers include:
- Users don’t know where to look (multiple dashboards, inconsistent navigation, unclear ownership).
- Questions don’t map cleanly to charts (“What changed?”, “Why did it change?”, “What should we do next?”).
- Definitions and logic are opaque, creating “metrics debates” instead of decisions.
- Decision-makers want narrative, not raw visuals—especially for OKRs, KRIs, and portfolio tradeoffs.
- Self-service is limited by skill gaps in data literacy, evaluation literacy, and GenAI governance.
Without a natural-language front door to the portal, insights remain underutilized—and leadership attention shifts to anecdotes and one-off analyses.
Our Solution
A GenAI-enabled Knowledge Assistant layered on your Insights Portal—enabling natural-language Q&A, metric explanations, and guided exploration, with the right guardrails.
Solution Components include:
- Knowledge Assistant Leadership Workshop — Align leaders and stakeholders on priority decisions, top questions, target users, and the operating model.
- Question Library & Interaction Design — Build a structured “question catalog” and design conversation patterns.
- Metrics & Semantic Layer Enablement — Establish a common semantic layer so the assistant can interpret questions consistently.
- Portal Data + Knowledge Integration — Connect the assistant to Insights Portal datasets and supporting knowledge sources.
- Guardrails, Security & Trust Design — Implement role-based access, safe responses, citations/traceability, refusal behaviors, and governance controls.
In a focused configuration sprint, you’ll move from “Where do I find this?” to “Ask and answer”—with a trusted assistant that makes the Insights Portal dramatically easier to use.
Areas of Focus
- Understanding Unstructured User Requests
- Providing Links to Visualization Dashboards
- Enforcing Responsible AI Guardrails
- Mitigating Risks of Hallucination
- Leveraging Evaluation Diagnostics for Continuous Improvement
Outcomes You Can Expect
- Faster insight-to-decision cycles — Reduced time to answer questions, with fewer manual analyses and fewer “dashboard hunts.”
- Higher portal adoption and self-service — More users able to engage insights without deep analytics expertise.
- More consistent interpretation of metrics — Shared definitions and semantic alignment reduce rework and stakeholder misalignment.
- Improved trust through traceability — Responses grounded in portal data and supporting documentation, with clear context and defensible logic.
- A scalable foundation for continuous improvement — A measured, monitored assistant that improves over time through evaluation and feedback loops.
This is the Solution for You, if:
- Leaders and teams need quick, reliable answers across OKRs, KRIs, maturity, readiness, and business outcomes.
- Your Insights Portal is strong—but usage is limited because it’s too hard to navigate or interpret.
- You want natural-language interactivity without sacrificing governance, access control, and answer quality.
- You need a repeatable way to turn metrics into decisions, actions, and accountability.