Understand the operating model choices that separate GenAI momentum from GenAI frustration. Align teams, remove friction, and build a more repeatable path to AI impact across the business.
Without a clear GenAI operating model, scale gets messy fast—ownership blurs, expertise bottlenecks, and leaders struggle to decide where to intervene first.
Are we...
Is our GenAI operating model clear enough to scale?
Where are ownership gaps slowing execution?
Which capabilities are bottlenecking GenAI impact?
Where is GenAI creating measurable value?
Are disconnected experiments draining strategic focus?
Turn GenAI ambition into an operating model built to win
Built to clarify what it takes to scale GenAI, our Keys to Winning Operating Model helps leaders systematically accelerate and de-risk their GenAI journey.
Launch Pad
- Structured 1:1 discovery sessions to clarify priorities, adoption maturity, and scaling constraints
- A targeted readiness scan to assess your baseline readiness
- An executive brief covering GenAI adoption and scaling best practices and their implications
- Introducing a scalable approach to accelerating and scaling your GenAI impact
- Exploring applied Use Cases, adoption best practices, and key “Watch Outs”
- Aligning on an actionable scaling plan
Mission Control & Lift-Off
- Identifying and prioritizing key GenAI Operating Model gaps
- Exploring our 23 GenAI Operating Model Acceleration Guides
- Leveraging a GenAI Strategist-led planning session to define your action plan
- An Introduction to High-Impact GenAI Visions
- Defining Your GenAI Strategy & Acceleration Plan
- An Introduction to Productizing High-Impact GenAI Solutions
- Developing the GenAI Capabilities to Win
- An Introduction to GenAI Insights Best Practices
- Co-deliver quick wins to “make it stick†and accelerate your target state delivery goals
Mission Accelerate
- Configuring and customizing your GenAI Operating Model scaling playbook
- Operationalizing your GenAI Operating Model Target Operating Model (TOM)
- Optimizing and evolving your TOM
- Configuring and customizing your GenAI Op Model metrics and insights plan
- Operationalizing your GenAI Op Model Insights Plan and Operational Processes
- Optimizing and evolving your insights
- < 30 Days Wins: Lightly configurable resources and solutions
- 30 – 60 Day Wins: Lightly customizable Quick Wins
- 60 – 90 Day Wins: Increasingly high value Quick Win deliverables
- Baseline how your GenAI Op Model works today, where scale breaks down, and what resources you already have
- Tailor the plan to the operating model shifts, sequencing, and ownership decisions that matter most
- Deliver Quick Wins, build capability, and scale priority solutions through one integrated plan
- dentify your priority stakeholders, communication needs, and op model alignment gaps
- Configure and deliver a tailored GenAI op model comms plan, custom Comms Hub, and role-specific enablement assets
- Build and sustain momentum with explainers, demos, videos, and proof points.
- Define your quarterly GenAI Operating Model review, optimization, and adaptation process
- Enable quarterly strategy and scaling plan updates, with rapid response to major market, innovation, and competitor shifts
- Keep your GenAI Operating Model evergreen by reducing friction, adapting quickly, and continuously optimizing your approach.
- Identify where your teams need targeted coaching to overcome operating model, alignment, or execution gaps
- Deliver tailored expert support, working sessions, and practical guidance
- Help your teams strengthen the operating model, build confidence faster, and keep your GenAI Operating Model efforts moving forward
Choose Your On-Ramp...
Choose the starting point that fits your GenAI operating model urgency, maturity, and scope—from alignment to quick wins or a full playbook.
An Accelerated Alignment & Action Planning Sprint
- Baseline your current GenAI Operating Model maturity
- Explore best practices
- Align on top priorities
- Define your path forward
- Identify near-term Quick Wins
Accelerate & De-Risk Your GenAI Operating Model Journey
Targeted GenAI Operating Model Solutions
- Baseline your current operating model and alignment gaps
- Solve a high-priority operating model challenge
- Clarify your target structure and priorities
- Align on practical actions to move forward
- Deliver focused progress in a matter of weeks
Outcomes you can expect
Create a clearer view of the capabilities, roles, and operating requirements needed to win with GenAI.
Build a stronger operating model foundation that can support broader GenAI adoption, complexity, and growth over time.
Strengthen confidence that your GenAI operating model can support effective collaboration, decision-making, and execution.
Improve your ability to move faster by reducing operating friction and clarifying how work should happen across teams.
Turn a stronger GenAI operating model into better execution, broader adoption, and more meaningful business results.
Complimentary Resources
Curious About What “Great Looks Like”?
Review our “GenAI Operating Model” Whitepaper
Want to See How You Compare?
Complete our GenAI Operating Model Scan or Assessment
Want an easy way to come up to speed?
Click here to listen to our GenAI Operating Model Podcast
Want to dig deeper?
Click here to check out our library of YouTube videosFrequently Asked Questions
- Why do we need a GenAI operating model now?
Because GenAI won’t scale through fragmented efforts—an operating model aligns how leaders govern, enable, and accelerate adoption. - What outcomes should we expect from this work?
Sharper priorities, tighter alignment, faster execution, and a scalable path to GenAI value. - What happens if we don’t define a GenAI operating model early?
Teams duplicate work, miss dependencies, and struggle to scale GenAI with consistency or control.
- What do you mean by a “GenAI operating model”?
A practical model for how leadership, capabilities, and execution work together to scale GenAI. - What are the main deliverables from this work?
A clear operating model, priority capabilities, and an execution path. - What do “Quick Wins” look like in GenAI Operating Model work?
Clarify priority capabilities, align leaders, and sequence the first moves.
- Does this only apply to organizations early in their GenAI journey?
No—it works for new efforts and established programs that need clearer enterprise coordination. - Can this work across multiple business units and functions?
Yes—it aligns business units and functions around one operating model without forcing identical execution. - Does this cover more than use case prioritization?
Yes—it covers capabilities, decision rights, and execution—not just use-case choices.
- How do you decide which GenAI capabilities matter most?
We focus on the capabilities that create the most value and remove the biggest scaling blockers. - How do you keep the operating model from becoming too theoretical?
We tie it to business priorities, decision rights, and the capabilities needed to scale. - How does this connect to GenAI vision and strategy?
It turns vision and strategy into clear roles, choices, and ways of working.
- Who should be involved from our side?
Senior business, product, and technology leaders, plus owners of priority GenAI capabilities and execution. - How do you align leaders with different priorities?
We force clear tradeoffs so leaders align on the capabilities that matter most. - How do we sustain this after the initial work is done?
We turn it into a standing guide for roadmap, investment, and capability decisions.