Create Your Keys to Winning GenAI Operating Model
Understand the Keys to Winning AI Operating Model—and what it takes to make it real in your organization. Use it to align teams, remove friction, and drive repeatable AI impact across the business.
Key GenAI Operating Model Challenges
Most GenAI scale failures aren’t vision failures—they’re operating model gaps that leave teams misaligned, overdependent on a few experts, and unsure what to fix first. Sooner or later, leaders end up wrestling with questions like:
Are we...
Is our GenAI Vision clear and compelling enough to inspire teams while keeping us focused on our biggest opportunities?
Are we...
“Vectorizing everything”—or building a targeted, governed retrieval layer that won’t become a junk drawer?
Are we...
Do we have the Analytics and Insights to know what’s working and what’s not across our GenAI efforts, and where we may need to take a different approach?
Are we...
Do we know what ‘good’ looks like for Developing High-Impact GenAI Solutions—and what we need to fix first to get there?
Are we...
Do we have an integrated GenAI Strategy & Plan, or are we still funding a portfolio of unstructured experiments and hoping something great comes out of them?
The Bottom-Line
If you don’t have the right operating model, your GenAI efforts won’t scale with focus or consistency.
Our Solution - Turn GenAI ambition into an operating model built to win
Built to clarify what it really takes to scale GenAI, our GenAI Keys to Winning Operating Model Playbook helps leaders define the critical capabilities and operating model needed to turn AI ambition into coordinated execution.
Your Keys to Winning Operating Model Playbook @ a Glance
Explore the GenAI Keys to Winning Operating Model Launch
Pad
Weeks 1 - 4
Baseline Your Readiness
Develop a clear measure of your current state readiness including:
2 Hr. Leadership Alignment & Action Planning Session
A high-impact leadership working session focused on:
Explore the GenAI Keys to Winning Operating Model Mission Control & Lift-Off
Weeks 5 - 12
Benchmark Assessment + Acceleration Guides
Develop a clear view of where to focus your productization efforts, including:
Define your readiness assessment + enablement needs and plan for your GenAI Operating Model
Explore core concepts & methods in our GenAI Operating Model certification series, including:
Explore the GenAI Keys to Winning Operating Model Mission Accelerate
Weeks 12+
Scaling Play Book Design & Implementation
Configure and operationalize your scaling approach, including:
Insights Design & Implementation Support
Put the metrics and insights structure in place to measure and evolve your capabilities, including:
Weekly Quick Wins
An actionable set of applied Quick Wins to build and sustain momentum, structured as:
- < 30 Days Wins: Lightly configurable resources and solutions
- 30 – 60 Day Wins: Lightly customizable Quick Wins
- 60 – 90 Day Wins: Increasingly high value Quick Win deliverables
Your Acceleration Plan
A configurable GenAI Operating Model scaling plan built to deliver weekly Quick Wins and monthly capability unlocks. It helps your team build and scale a more practical, integrated operating model for winning with GenAI with clarity, control, and confidence.
Your Comms Plan
- dentify your priority stakeholders, communication needs, and operating model alignment gaps
- Configure and deliver a tailored GenAI Operating Model communications plan, custom Comms Hub, and role-specific enablement assets
- Build and sustain momentum with operating model explainers, demos, videos, and proof points that help each stakeholder group understand how work will change, what to expect, by when, and what it means for them
Your Change Plan
- Define your quarterly GenAI Operating Model review, optimization, and adaptation process
- Enable quarterly strategy and scaling plan updates, with rapid response to major market, innovation, and competitor shifts
- Keep your GenAI Operating Model evergreen by reducing friction, adapting quickly, and continuously improving how your organization scales to win with GenAI
On-Demand Coaching
- Identify where your teams need targeted coaching to overcome operating model, alignment, or execution gaps
- Deliver tailored expert support, working sessions, and practical guidance where progress is slowing or teams are struggling to move up the curve
- Help your teams strengthen the operating model, build confidence faster, and keep your GenAI Operating Model efforts moving forward
Choose Your On-Ramp...
Choose the right on-ramp for your GenAI Operating Model journey—whether you need a fast alignment sprint, support solving a targeted operating model challenge, or a proven path to confidently scale your GenAI operating model capabilities.
A GenAI Operating Model Alignment & Action Planning Sprint
A fast-paced leadership alignment and action planning sprint to:
- Baseline your current GenAI Operating Model maturity
- Explore best practices
- Align on top priorities
- Define your path forward
- Identify near-term Quick Wins
Accelerate & De-Risk Your GenAI Operating Model Journey
Confidently scale your GenAI Operating Model capability through a tailored TOM transformation that helps you operationalize how your organization wins with GenAI.
Targeted GenAI Operating Model Solutions
Rapidly solve targeted GenAI Operating Model scaling challenges, including:
- Baseline your current operating model and alignment gaps
- Solve a high-priority operating model challenge
- Clarify your target structure and priorities
- Align on practical actions to move forward
- Deliver focused progress in a matter of weeks
Scaling GenAI isn’t about more pilots—it’s about building the operating system that turns great ideas into high-impact solutions, securely, responsibly, and profitably.
Outcomes you can expect
Clarity
Create a clearer view of the capabilities, roles, and operating requirements needed to win with GenAI.
Scalability
Build a stronger operating model foundation that can support broader GenAI adoption, complexity, and growth over time.
Trust
Strengthen confidence that your GenAI operating model can support effective collaboration, decision-making, and execution.
Speed
Improve your ability to move faster by reducing operating friction and clarifying how work should happen across teams.
Impact
Turn a stronger GenAI operating model into better execution, broader adoption, and more meaningful business results.
Complimentary Resources
Curious About What “Great Looks Like”?
Review our “GenAI Operating Model” Whitepaper
Want to See How You Compare?
Complete our GenAI Operating Model Scan or Assessment
Want an easy way to come up to speed?
Click here to listen to our GenAI Operating Model Podcast
Want to dig deeper?
Click here to check out our library of YouTube videos
Frequently Asked Questions
1. Why do this now?
2. What will we get?
3. Will it work here?
4. How do we make it real?
5. HHow do we make it stick?
- Why do we need a GenAI operating model now? Because GenAI won’t scale through disconnected efforts—an operating model helps leaders align on how to turn ambition into coordinated action across the business.
- What outcomes should we expect from this work? Stronger alignment, clearer priorities, faster execution, better scalability, and more confidence in how to turn GenAI ambition into business impact.
- What happens if we don’t define a GenAI operating model early? Teams often spread effort too widely, duplicate work, and struggle to build the shared capabilities needed to scale GenAI effectively.
- What do you mean by a “GenAI operating model”? It’s a practical way to define how your organization aligns leadership, builds capabilities, and coordinates execution to scale GenAI more effectively.
- What are the main deliverables from this work? You get a clearer operating model, stronger capability priorities, better leadership alignment, and a more practical path for moving from vision to execution.
- What do “Quick Wins” look like in GenAI Operating Model work? Quick Wins often include clarifying priority capabilities, aligning leaders on where to focus first, and identifying the near-term actions that can accelerate progress.
- Does this only apply to organizations early in their GenAI journey? No—it’s valuable both for organizations just getting started and for those that need a clearer model to coordinate and scale existing GenAI efforts.
- Can this work across multiple business units and functions? Yes—it helps create a shared operating model that aligns enterprise priorities while still supporting different needs across teams and functions.
- Does this cover more than use case prioritization? Yes—it also covers the capabilities, alignment needs, and execution model required to scale GenAI successfully across the business.
- How do you decide which GenAI capabilities matter most? We focus on the capabilities most likely to unlock business value, reduce scaling friction, and strengthen your ability to deliver GenAI more consistently.
- How do you keep the operating model from becoming too theoretical? We ground it in business priorities, practical decisions, and the capabilities leaders actually need to build, align, and scale.
- How does this connect to GenAI vision and strategy? The operating model helps turn vision and strategy into a more coordinated way of building capabilities, aligning teams, and executing at scale.
- Who should be involved from our side? Typically senior business leaders, product and technology leaders, and other key stakeholders responsible for GenAI priorities, capabilities, and execution.
- How do you align leaders with different priorities? We use a structured process to clarify tradeoffs, define what matters most, and build shared commitment around the critical capabilities needed to win with GenAI.
- How do we sustain this after the initial work is done? We turn the operating model into a practical guide for roadmap choices, capability-building, investment decisions, and scaling actions as your GenAI journey evolves.
Scale GenAI with More Confidence